About OCPO
Provides understandable network-defined complaint guidance for digital scams, misleading offers and marketplace disputes, routing each matter by topic rather than promising enforcement.
Our mandate
Provides understandable network-defined complaint guidance for digital scams, misleading offers and marketplace disputes, routing each matter by topic rather than promising enforcement.
How the institution works
Consumer Compass connects the institution’s public mandate to a defined virtual procedure. Consumer Intake records intake and scope; Scam Education reviews supporting scenario material. A written result identifies uncertainties, applicable Code and review options.
Independence and accountability
The network-defined leadership is accountable through ethics review by DECC and institutional audits by OFIG. A public record must distinguish the scenario facts, interpretation and limitations of the conclusion.
Authority and limits
All authority comes from the network-defined Charter and United Network Code. This institution cannot exercise real powers, issue real licenses, access accounts, investigate real people or determine real rights.
United Network Federation is an independently presented, privately administered digital-network governance framework. Its charter, participation rules, registry entries, reviews and dispute procedures operate only within services and among participants that adopt them. These publications are not government instruments, statutory licenses, judicial orders, public registrations or proof of independent security certification. A registry match confirms a publication in this network catalogue only. Sponsorships or external approvals require separate, verifiable evidence.